What should I do if I cannot eSYNC from my Cradle?

If you have trouble with your Cradle or DisplayKEY, you can call the Supra Support line at 1-877-699-6787.

You can also try resetting your Cradle. You can reset your Cradle by unplugging the power cord from the wall outlet, waiting 10 seconds, then plugging it back in. You may also reset the Cradle by using the reset switch. The reset switch is a tiny opening on the back of the Cradle next to the telephone port housed. Insert one end of a paper clip in to the reset opening and press the reset switch to reset the Cradle.